TRAINING OFFERED BY HTCI:
Alaska Host/Cultural Host: Alaska Host teaches customer service excellence within the Alaskan tourist industry, and Cultural Host offers training for awareness and knowledge of the indigenous people of Alaska and how to share that information with Alaska visitors.
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Hotel Front Desk ("Going the Extra Mile")/Cultural Host: Technical training in reservations, check-in, check-out, and providing excellent guest service. This is taught with a Cultural Host class with a job shadow on the third day at a local hotel.
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Entrepreneurship/Alaska Host: Learn the basics on how to start and run your own business, and recognize the importance of customers to your business.
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Culinary Arts/ServSafe: This internship includes three weeks of on-the-job training, four hours daily. Learn important skills like kitchen orientation and management, sanitation, safety, menu planning, and food preparation, all in a commercial kitchen. Students also attend training and testing for a food safety certification. Enrollment is continuous.
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Alaska Host/Barista: Customer service and communication skills coupled with a four-hour Barista training through Kaladi Brothers Coffee. A job shadow at a local coffee shop is available. Classes are scheduled as needed.
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Warranty of Employability: This three-week certification covers many of the previously listed trainings as well as certificates from Kaladi Brothers Coffee Academy or Cafe D'Arte Academy, ServSafe, Alaska Host, Destination Specialist, and Hotel Front Desk. Graduates earn a certificate from HTCI endorsing their eligibility for employment within the hospitality and tourism industry. Because of the serious commitment level of this three-week, intensive training, participants demonstrate to employers that as HTCI graduates they have the skills necessary to maintain the industry's highest workforce standards.
See attached flyer
Cook Inlet Tribal Council
Hospitality and Tourism Career Institute
3600 San Jeronimo Drive, Third Floor
Anchorage, AK 99508
Phone (907) 793-3280
Email: doch@citci.com
